General terms and conditions of cooperation

§ 1 Definitions

Partner – MB Partner Marcin Bohdanowicz with registered office at ul. Rewolucji 1905. 82 lok. 6, 90-223 Lodz, NIP 888 289 45 28

User – Any natural person who has completed the registration / application form and approved these terms and conditions

Contracts – any civil law agreement between the Partner and the user

Portal – a service made available to the User by the Partner containing the User’s data, access to which is protected by a login and password

Contract of mandate – a contract of mandate concluded between the Partner and the User for the performance of services of transportation of persons or delivery of parcels with food or other items

B2B contract – a contract concluded between the User who is an entrepreneur and the Partner for the performance of services of transportation of persons or delivery of parcels with food or other items personally or through hired persons

Subcontractor – a User who has entered into a B2B Contract with a partner and performs the subject matter of the contract through employed persons

Vehicle – A car, scooter, bicycle or other means of transport of which the User is the current user

Vehicle Rental Agreement – an agreement in which the User rents a Vehicle to the Partner for a fee in order to use it to perform passenger transportation services or to deliver parcels with food or other items

Application – Partners that intermediate in the performance of services of transportation of people or delivery of packages with food or other items such as Uber, Bolt, FreeNow, iTaxi, UberEats, BoltFood, UberEats, Stuart, Wolt, Jush, XpressDelivery and others not listed here with which the Partner can establish cooperation

Cooperation – a set of activities in which the User on the basis of Contracts, Partner’s equipment, Partner’s intellectual property, or any other tools not listed here but affecting the creation of costs, revenues or legal effects on the side of the Partner or the User of the activity uses the Application, and performs services of transportation of people or delivery of packages with food or other items.

Settlement – settlement of the money created in the course of cooperation between the User and the Partner on the basis of concluded Agreements which result in the payment of money to the User or the emergence of an obligation to return money to the Partner by the User

Balance – the maximum amount of money resulting from the Cooperation and which can be used for Settlement in accordance with the concluded Agreements

Settlement period – 7 calendar days counting from Monday 0:00 to Sunday 23:59

§ 2 General provisions

  1. Filling out the form and providing data is voluntary and free of charge. However, correct and complete provision of data is a prerequisite for starting and maintaining cooperation.
  2. The user has the option to request the deletion of data at any time, which will result in the immediate termination of any contracts concluded with the Partner. The deletion of data shall be carried out in accordance with applicable data protection regulations.
  3. The User is responsible for the accuracy of the entered data. In case of use of data that does not belong to the User or is false, it will result in immediate termination of all contracts with the right of the Partner to pursue claims in court.
  4. You are obliged not to share your login information, including your password, with third parties and to store it in a way that ensures its security against unauthorized access.
  5. The Partner shall not be liable for damages resulting from unauthorized access to the User’s account if such access was enabled by an act or omission of the User, including failure to secure login credentials.
  6. The Partner reserves the right to temporarily disable or restrict access to the Portal without prior notice to Users in cases of maintenance, updates or due to malfunctions.
  7. The Partner may send to the User’s e-mail address information related to the functioning of the Service, updates, changes in the Terms of Service and other important information related to the cooperation.
  8. The User is obliged to use the Service in accordance with applicable laws, professional ethics, in a manner that does not violate the rights of the Partner, other users and third parties.
  9. The User wishing to conclude an Agreement with the Partner shall, prior to concluding the Agreement, read and accept all terms and conditions and regulations of the Application he intends to use and make sure that he has all necessary authorizations and equipment required to use the Application.
  10. Partner shall have no liability in a situation where the User has entered into the Agreement and for any reason the User is unable to use the services of the Application
  11. The User agrees to abide by these regulations as well as the regulations of the Application and all other regulations received from the Partner during the Cooperation
  12. The User is obliged to maintain confidentiality of data, documents, agreements, regulations and any information which he obtained from the Partner and the disclosure of which could expose the Partner to harm.
  13. You and Partner agree to comply with applicable laws, good industry practices and professional ethics.
  14. Any disputes arising from the implementation of agreements concluded between the Partner and the User will be resolved in accordance with Polish law, by the courts with jurisdiction over the Partner’s registered office.

§ 3 Conditions for the start of the Cooperation

  1. The contract can only be signed by people who:
    1. Are engaged in business activities registered in Poland
    2. They can legally work on the territory of Poland
    3. Are or will be employed by the Subcontractor
    4. They will apply for a work permit for them and the Partner agrees to apply for and receive such a permit from the office
    5. They will enter all the required data in the Portal
    6. They will send through the Portal all the required documents in the form of photos or scans
    7. Will be verified by the Partner and approved will be the possibility of signing the contract
  2. The User shall, prior to the commencement of the Cooperation, ensure that it meets all legal requirements applicable in the territory of the Republic of Poland, including those relating to the legality of employment, possession of relevant permits and licenses allowing the provision of transportation or courier services, as well as compliance with the technical and regulatory requirements of the Application from which the services are to be provided.
  3. The Partner shall not be liable for any legal consequences resulting from the User’s non-compliance with applicable Polish laws, regulations of the Application, including any consequences related to conducting business without required permits, licenses or violations of labor laws.
  4. All Agreements must be drawn up before the beginning of the Cooperation, Partner reserves the right to refuse to execute the Settlement in case the User starts using the Application in any way before concluding the Agreements with Partner and cannot sign them because he/she does not meet the requirements of § 3 Paragraph 1.
  5. The Partner reserves the right to immediately terminate the Agreements and stop cooperation without prior notice, if the Partner finds that the User’s activity is carried out in violation of the law or the Application’s rules and regulations, poses a threat to the Partner’s reputation or is unacceptable from the Partner’s point of view for any reason.
  6. In case of inactivity in the Applications for more than 60 days from the date of the last use of the Application, the Partner reserves the right to terminate the Agreements with 7 days’ notice.
  7. An account in one of the Applications and electronic equipment that meets the requirements of the Application are required to start the Cooperation.
  8. The Partner shall not be liable in any situation in which the inability to commence the Collaboration or the termination of the Collaboration is due to reasons dependent on the regulations of the Application or the technical requirements for the device required to use the Application or changes in the law that prevent the use of further Collaboration
  9. The User shall immediately inform the Partner of any change in the legal situation that may affect the ability of the User to perform services in accordance with the concluded agreements, including the loss or change of permits, licenses, professional qualifications, or a change in the terms of cooperation with the Applications
  10. In case of doubts about the legality of the User’s employment or the User’s compliance with the Application’s regulations, the Partner may suspend cooperation until the doubts are clarified.
  11. A user who signs a contract of mandate if he wishes to take advantage of tax or social security benefits must provide the following documents:
    1. Student’s or pupil’s ID card, a certificate from the university or school of valid student status in order not to be reported to Social Security.
    2. Certificate of other employment, or running a business, or other document confirming the payment of Social Security contributions on an amount higher than the current minimum wage in order to report only to the health contribution.
  12. The Partner may periodically verify the User’s continued possession of the relevant documents described in §3.11, but no more frequently than once every 1 month and no less frequently than once every 3 months. If the User fails to provide new documents, the contract of mandate will be terminated and the User will be required to sign a new one and will be reported to the Social Security for full social and health contributions.

§ 4 Rules of Settlement

  1. The basis for all settlements is the data generated by the Portal and any information provided by the Partner via email or SMS.
  2. The User is required to settle the Balances of one or more billing periods, at least once a month, or by individual arrangement.
  3. The Settlement includes all revenues paid to the Partner by the Applications and costs incurred by the User on behalf of the Partner during the Settlement Period.
  4. The User Balance consists of:
    1. Revenue generated in Applications
    2. Charges issued by Applications
    3. Promotions and Bonuses from the Application to the User.
    4. Gross commissions and fees for the Application
    5. The amount of VAT to be paid by the Partner arising during the Cooperation
    6. The amount of Cash collected from Partner’s customers by the User during the Cooperation.
    7. Amount paid by Partner’s customers through Partner’s payment terminal
    8. Amounts spent from the partner’s fuel card
    9. Advances paid by the Partner
    10. Costs and liabilities arising from the Cooperation.
  5. The user can choose the form of Settlement:
    1. Automatic, within no later than 5 days after the end of the billing period Partner will automatically make a Settlement in case the Balance is higher than 260 PLN
    2. Upon request, the User through the Portal can report after which billing period he/she wants to make Settlement, but in case of not reporting Settlement for 3 billing periods, the Partner will make Settlement automatically
  6. The billing takes into account the User’s Balance and additional costs which are determined individually each time the billing is performed, depending on the User’s Balance and concluded Agreements, such as:
    1. One-time costs of PLN 20 for the creation and activation of applications necessary for work, charged at the First Settlement
    2. Billing costs in 50 PLN per cab applications, regardless of the number of applications,
    3. Billing costs of PLN 30 for each courier application
    4. Costs in the amount of 5% on the turnover of the cab, calculated on the basis of the monthly fiscal report in the case of Users of a taximeter rented from the Partner
    5. Costs in the amount of 1% of the turnover of the cab, calculated on the basis of the monthly fiscal report in the case when the User himself covers the cost of purchasing a taximeter
    6. Costs of 1% of the cab’s turnover, calculated on the basis of the monthly fiscal report in the case of users of an online cash register issued by Applications
    7. All taxes, contributions, public tributes that the Partner must pay in connection with the Agreement
    8. Costs in the amount of PLN 70 for Deligoo Silesia Ltd.
  7. Any money collected from the Partner’s customers by the User in the course of the Collaboration constitutes advances to the Contracts in accordance with their content and in case of achievement
  8. If the amount of advances collected is not sufficient to meet the Partner’s expenses including taxes, social security contributions and any other costs arising from the Cooperation or Settlement, the User undertakes to pay the amount indicated by the Partner to the bank account indicated by the Partner within 7 calendar days from the date of indication.
  9. In the event that after the billing period the User has obtained a negative Balance, the Partner may perform Settlement without the User’s consent so as to determine the amount that the User should return to the Partner to cover the costs arising from the Collaboration.
  10. If the settlement results in an amount owed to the Partner by the User, the Partner may, without giving any reason:
    1. Terminate all Contracts
    2. Block access to the Application
    3. Block access to any fuel cards, sports cards, discount cards, cash registers and other physical or electronic items issued to the User under the Collaboration and demand their return
    4. Demand payment from the User in such an amount as to compensate for all costs incurred by the Partner arising during the Cooperation
  11. The Partner shall not be liable and shall not be obliged to correct the billing in case the error was caused by the User, especially when it concerns erroneously completed Agreements.
  12. A user with a Vehicle Rental Agreement may, in certain cases specified in the Agreement, be reimbursed for certain costs incurred during the work. The condition for receiving reimbursement is the presentation of proof of purchase in the form of a vat invoice or simplified invoice
  13. Reimbursement cannot be the entire Settlement, the condition for receiving reimbursement is the Settlement of Cooperation. In the case in which the User sends the Partner proofs of purchase and does not perform the Collaboration under the Agreements, it is not possible to receive reimbursement of expenses.
  14. The Reimbursement paid to the User reduces the amounts paid under the Vehicle Rental Agreements by the value of the Reimbursement paid.
  15. Sending the proof of purchase will be done through the Portal provided to the User by the Partner.
  16. The partner has the right to refuse reimbursement without giving any reason, in particular when:
    1. The invoice contains different data from our company
    2. The invoice is a duplicate of another invoice already sent to the Partner by any User
    3. Invoice has too low quality and all data cannot be read
    4. A document that is not a vat invoice or a receipt with the Partner’s nip with the amount not higher than 450 PLN
    5. Includes more than one document in the picture
    6. The invoice does not state that it has been paid in full
    7. Lack of correct Tax ID and Partner’s data on the invoice
    8. The purchase is made from a company not registered in Poland
    9. Time-barred invoice: an invoice issued earlier than the 1st of the previous month
    10. Unauthorized purchase: any purchase that we deem incompatible with the business or the law
    11. Purchase over the amount of PLN 10 thousand
    12. Purchase under the amount of PLN 10
    13. There are significant suspicions about the legitimacy of the purchase or the purchase is not justified in the context of the concluded and executed Agreement between the Partner and the User
  17. The User is obliged to report any irregularities in the Settlements within 7 days of receipt. Failure to report within this period is equivalent to acceptance of the Settlement.
  18. Partner reserves the right to correct the Billing in case of discovery of errors or inaccuracies.
  19. In the event of termination of the Partnership, all outstanding Balances and liabilities must be settled immediately, no later than 7 days after the termination of the Agreements. The settlement of the Balance after the termination of the Agreements shall be made at the request of the User, or in the case of a negative Balance or other obligations to the Partner, the settlement of the Balance shall be made by the Partner without informing the User with a call to settle the debt.
  20. If the User does not settle the Balance for 3 months from the date of the last Application Revenue, the funds in the Balance shall not be settled in favor of the User.

§ 5 Conditions of passenger transportation

  1. Partner shall bear the official cost of obtaining the first extract from the cab license, or reimburse their cost if the User pays for them independently. The cost of each subsequent extract in the amount of PLN 50 shall be borne by the User and includes a fee for the extract in the amount of PLN 33 and PLN 17 stamp duty. These costs will be included in the Settlement
  2. The User undertakes to provide a notarized copy of the required documents in the amount corresponding to the number of cab license excerpts that the User wishes to obtain, and if there are compelling reasons, to present the required documents in the original at any request from the company, and allows them to be copied and submitted to the office appropriate for obtaining a license in the relevant city. The cost of obtaining the documents is on the User’s side and is not refundable.
    1. Certificate of no criminal record not older than 30 days
    2. Certificate of no criminal record not older than 30 days from the User’s country of origin, if the User is not a citizen of Poland or regulations preclude the use of the Polish certificate of no criminal record
    3. Polish driving license cat. B
    4. Photo size 3.5 x 4.5 cm
    5. Valid psychological examination and medical certificate, for TAXI User
    6. Translation of documents into Polish, if issued abroad
    7. The registration card of the car adapted to work as a TAXI, in case the User wants to use his car, and the car lending or rental agreement and all other necessary agreements such as purchase invoices, lease agreements, rental agreements from third parties that the Partner indicates.
  3. The partner reserves the right not to fulfill the contract in case of rejection of the application of the user or his car for the company’s license by the city office.
  4. The deadline for issuance of documents by the office is the statutory 30 days and 7 days for preparation of documents by the Partner. The Partner shall not be liable for any extension of the waiting time resulting from the fault or negligence of the User, lack of documents from the User, or extension of the deadline by the office.
  5. The User agrees that the Partner may inspect the correct marking of the car in accordance with local regulations and the completeness of the required documents. In the event that violations arising from the Law on Road Transportation of Passenger Taxi Transport or these Terms and Conditions or the provisions of the Agreement are found, access to the Application may be blocked without informing the User and a contractual penalty may be imposed in accordance with the Agreement.
  6. The User is obliged to immediately inform the Partner about any legal changes concerning the vehicle with which he carries out transportation of people and documents from § 5 paragraph 2 under penalty of 500 PLN for each day of delay, and in particular:
    1. change of vehicle owner
    2. loss of vehicle insurance
    3. negative result of technical examination
    4. change of vehicle license plates
    5. retention of the registration certificate
    6. retention of driver’s license
    7. revocation
    8. expiration date of medical examinations
    9. Conviction by a final judgment for a criminal or criminal fiscal offence
    10. The occurrence of any other circumstances to the cessation of Cooperation in the field of passenger transport
  7. If violations described in § 5.6 are found, the Partner may block access to the Application to prevent the User from continuing to perform the Agreement illegally.
  8. It is strictly forbidden for the accepting party to perform the Contract in the absence of marking or equipping the vehicle in accordance with regulations generally applicable in the city or municipality in which the Contract is performed;
  9. The User agrees to carry with him during the performance of the Agreement, among other things, a copy of the cab license and other documents required by law for the provision of passenger transportation services by cab;
  10. For each violation by the User of any of the provisions of § 5 paragraphs 8,9, the Partner is entitled to a contractual penalty from the User in the amount of 2000 PLN;
  11. The Partner shall be entitled, notwithstanding the penalty referred to in § 5.10, to reimbursement of any fines, penalties and other fees imposed on the Principal in connection with the User’s violation of § 5.10. 8,9
  12. In addition, you shall comply with all laws and regulations governing passenger transportation, including but not limited to local and national regulations. Violation of these regulations will result in immediate termination of the Agreement with no opportunity to re-establish cooperation.

§ 6 Conditions of transportation of food parcels

  1. The User is obliged each time before the execution of the Agreement to check the cleanliness and technical condition of the thermal bags he uses for the execution of the Agreement so as to ensure that the method of packaging and protection of food during transport prevents its contamination, mixing with other goods, provides adequate protection against external influences and ensures easy identification
  2. The User is strictly forbidden to execute the Agreement in the absence of a thermal bag that meets the provisions of § 6.1;
  3. The ordering party undertakes to immediately replace the thermal bag if it is damaged or soiled in a way that makes it impossible to meet the provisions of § 6 (1);
  4. For transporting food, the User shall use only vehicles and equipment that meet hygienic and technical requirements that ensure the maintenance of proper cleanliness and technical condition for the safe transportation of food.
  5. You are required to follow food safety policies and procedures, including proper hand washing, using clean and disinfected containers, and avoiding direct contact of food with surfaces that could contaminate it.
  6. The Partner shall be entitled to, reimbursement of any fines, penalties and other charges imposed on the Partner in connection with the User’s violation of § 6.1. 1,2,3,4,5

§ 7 Conditions of use of fuel cards

  1. The Partner may provide the User with a fuel card, which may be used only for the purchase of fuel and other goods and services related to the operation of the vehicle, in accordance with a predetermined spending limit.
  2. The cost of providing the fuel card and shipping it will be borne by the Partner
  3. The user agrees to use the fuel card only for purposes related to the fulfillment of contracts concluded with the Partner. The use of the card for private or non-service related purposes is strictly prohibited.
  4. All fuel card transactions are recorded and monitored by the Partner.
  5. Partner reserves the right to impose a monthly spending limit on the Fuel Card and to change it at any time, with appropriate notification to the User of such change.
  6. If the fuel card is lost or stolen, the User is obliged to immediately report this to the Partner in order to block the card and prevent its unauthorized use.
  7. The partner may request periodic accounting of the use of funds on the fuel card, including the submission of documentation confirming the use of purchased fuel and other goods/services for the services performed.
  8. The user is fully responsible for any unauthorized or non-contractual use of the fuel card, including transactions exceeding the established spending limit.
  9. If the Partner finds irregularities in the use of the fuel card, such as purchases unrelated to the performance of services, the Partner has the right to immediately demand the return of the fuel card and charge the User for unauthorized transactions.
  10. At the end of cooperation or in case of its termination for any reason, the User is obliged to immediately return the fuel card to the Partner. Failure to return the card by the agreed date may result in the Partner imposing a contractual penalty of PLN 100.
  11. The partner has the right to review the transaction history and check the compatibility of fuel card expenditures with the services provided, in order to ensure the correct use of the card.

§ 8 Conditions of use of the thermal bag

  1. Partner provides the User with thermal bags designed for transporting food and other products that require maintaining a certain temperature. The lending of the bag is free of charge, but the User pays a security deposit, the amount of which depends on the type and value of the bag.
  2. For the loan of the bag, the user pays a deposit of :
    1. Glovo thermal bag: PLN 120
    2. Volt thermal bag: PLN 120
    3. Uber Eats thermal bag: PLN 150
    4. Bolt Food thermal bag: PLN 120
    5. Stuart thermal bag: bag PLN 100
  3. The deposit can be paid:
    1. Cash at the Partner’s office
    2. By payment card at the Partner’s office
    3. To the bank account: 19 1020 3378 0000 1002 0360 9732
    4. Reducing the user’s Balance by the above costs in case the Balance is at least equal to the amount of the deposit paid
  4. Handover of the bag will take place immediately after payment of the deposit and shipping costs (if delivery is by courier)
  5. If the delivery is made by courier, the User covers the shipping costs of PLN 30 which should be paid to the Partner together with the deposit or will be included in the Balance when the Balance is at least PLN 30.
  6. The user undertakes to maintain the thermal bag in a proper state of cleanliness and technical efficiency for the entire period of its use. Regular cleaning and disinfection of the bag are essential to maintain proper hygienic conditions.
  7. The thermal bag should be used only for the performance of transportation services in accordance with the contract. Use of the bag for other purposes is not permitted and may result in the return of the deposit and additional sanctions.
  8. If the thermal bag is lost, destroyed or stolen, the User is obliged to immediately inform the Partner about the situation. The user may be charged for the cost of replacing the bag with a new one, equivalent to the deposit paid at the beginning of the cooperation.
  9. Return of the bag is done by courier service at the User’s expense or delivery in person at any Partner’s office.
  10. The deposit will be refunded to the User in full upon return of the thermal bag unpacked within 12 months of its issuance or upon return in an undamaged and clean condition within 3 months of its order. In case of damage or lack of cleanliness, the deposit may be partially or fully retained by the Partner, depending on the degree of damage or dirtiness.

§ 9 Conditions of use of sports cards

  1. The Partner may provide the User with a sports card that entitles the User to use sports and recreational facilities. The use of the card is possible on the condition that the user accepts the rules of use of the facilities specified by their operators.
  2. Partner is not responsible for limitations or changes in the availability of sports facilities resulting from the decisions of their operators. The user undertakes to check the availability of the facilities and the rules of their use on his/her own.
  3. The sports card will be issued from the 1st day of the next month after the order is placed by the User
  4. The sports card is ordered by the User by filling in the form on the Portal
  5. The sports card is valid for at least 3 months after ordering, regardless of use or cancellation.
  6. If you do not use the sports card during its validity period, you will not be reimbursed for the costs associated with its activation. The partner also does not reimburse for the periods when the card was not used.
  7. The costs of using the sports card incurred by the Partner will be included in the Settlement before the start of the activation period:
    1. FIT&more Open: 110.00 per month
    2. FIT&more 2x per week: 80.00 per month
    3. goFIT Open: 100.00 per month
    4. goFIT 2x per week: 70.00 per month
    5. Other costs charged by Medicover Sport not included above in the gross amount charged by Medicover
    6. A refundable deposit in the amount of one times the monthly cost from § 9 item 7. 1,2,3,4 will be collected from the user’s Balance when ordering a sports card in order to secure the cost of the user’s card. The deposit will be used for overdue fees in case the user is not able to collect them from his/her Balance or will be returned if the overdue fees do not occur.
  8. The user will receive access to the sports card via sms, the implementation of the entrances to the facilities is on the basis of the Medicover Sport application, downloaded from Google Play or AppStore
  9. Termination of the sports card is done by sending an email to kontakt@mbpartners.pl, effective from the 1st of the month after the next full 2 months from the date of termination.
  10. The user undertakes to use the sports card in accordance with its purpose, in a manner that does not interfere with the operation of sports facilities and with respect for the principles of fair play and good manners.
  11. The rules for the use of individual sports facilities, to which the card authorizes, are determined by the regulations of these facilities. The user undertakes to become familiar with these rules and regulations and to abide by them.
  12. Partner reserves the right to change the terms and conditions of sports cards, including the fees associated with their use and the range of services available under the card. The User will be informed of any changes in advance.

§ 10 Terms and conditions of the referral program

  1. The referral program is available to all active Portal Users who are not in arrears to the Partner.
  2. You may participate in the referral program by sharing your unique referral link. This link may be shared directly with third parties, through social media, in online forums, or by any other lawful means.
  3. All costs associated with the publication of the link shall be borne by the User
  4. It is strictly forbidden to publish or send links to automated groups of recipients in the form of e-mail, sms, push notifications, traditional letters and others which were not obtained by the User in accordance with the law on RODO
  5. The User will receive a gratification in the form of abolition of billing costs from §4 paragraph 6 b,c in the next 3 Settlements if the person referred by the User:
    1. Will make registration on the Portal
    2. Will sign the Agreement
    3. Will perform a minimum of 1 Settlement
  6. The user will receive a bonus in the amount of 250 PLN, which will be settled in accordance with the rules of Settlement, if he/she refers 5 people who meet the conditions of §10.5.
  7. The affiliate reserves the right to verify any registration made through a referral link to ensure that there is no abuse. Abuse may include, but is not limited to, the creation of fake accounts, manipulation of services to artificially generate turnover, or other acts contrary to good morals and principles of fair competition.
  8. In case of abuse, the Partner has the right to cancel the gratuities granted and take appropriate disciplinary action, including termination of contracts with the User and exclusion from the referral program.
  9. Partner reserves the right to change the terms and conditions of the referral program at any time. Users will be informed of any changes well in advance via the Portal or email.
  10. The user participating in the referral program is obliged to observe the rules of fair competition and good manners. In particular, it is forbidden to use spam as a method of promoting the referral link.

§ 11 Use of Partner’s tools

  1. The Partner shall make available to the User the tools, vehicles or other equipment (hereinafter referred to as “Tools”) necessary to perform the Services in accordance with the Agreement. Provision of the Tools shall be made in accordance with the terms and conditions set forth herein and additional agreements specific to each Tool.
  2. The User is obliged to take care of the technical and visual condition of the Tools, use them in accordance with their intended use and the instructions of the Partner.
  3. All Tools provided by the Partner are the property of the Partner or the property of third parties with whom the Partner has entered into appropriate agreements. The User is obliged to use the Tools only within the scope of the Services performed.
  4. The User shall be liable for any damage resulting from misuse, negligence or intentional damage to the Tools.
  5. Before transferring the Tools to the User, the Partner may require payment of a refundable deposit or signing of an additional agreement regulating the terms of use of the Tools. The amount of the deposit and detailed terms will be determined individually.
  6. The User is obliged to immediately report to the Partner any defects, failures or other problems related to the functioning of the Tools.
  7. Upon termination of cooperation or at the Partner’s request, the User shall promptly return the Tools in an undamaged condition, excluding normal wear and tear.
  8. The Partner reserves the right to charge for damage to the Tools caused by the fault of the User or due to improper use, according to the actual cost of repair or replacement.
  9. If the Tool is lost or stolen, the User is obliged to immediately report this fact to the Partner and take appropriate legal action, including filing a report with the police.
  10. The Partner has the right to inspect the condition of the Tools at any time during the cooperation, after informing the User about the planned inspection.
  11. In the event of termination of cooperation through the fault of the User, due to violation of the terms and conditions of the contract, the refundable deposit may be retained by the Partner in whole or in part as partial coverage of damages.
  12. For the use of vehicles, the Partner may deduct the costs associated with their organization and availability in the Settlement in proportion to the User’s billing periods:
    1. Cab passenger car organization:
      1. Toyota Corolla and similar: PLN 850
      2. Skoda Fabia IV and similar: PLN 650
      3. Skoda Fabia III and similar PLN 550
      4. Other vehicles by individual arrangement
    2. Electric scooter organization: PLN 250
  13. The use of a cash register or taximeter is possible under the following conditions:
    1. The user will pay a deposit of the amount:
      1. Fiscal cash register: 500 zloty
      2. Fiscal cash register + taximeter: PLN 1000
    2. Partner sends the cash register to an authorized dealer or to the User for installation in the User’s car
    3. The partner covers all costs related to the operation of the cash register, i.e. inspections, servicing.
    4. The user shall pay all costs associated with the installation and removal of the cash register or damage caused during possession of the cash register.
    5. The costs associated with the service are 5% and will be included by the Partner in the Settlement
    6. The user undertakes to return the cash register to the Partner and is not allowed to keep it due to the regulations on cash registers.
    7. The user undertakes to send monthly fiscal reports by the 10th of each month for the previous month
    8. The deposit will be refunded if the cash register and/or taximeter is returned in undamaged condition or reduced in proportion to the damage
  14. The user of the cash register may alternatively, i.e., instead of § 11(13), cover the cost of purchasing the cash register and taximeter on his own with the written consent of the Partner. Alternate conditions:
    1. The user must fiscalize the fiscal cash register to the data provided by the Partner
    2. The user covers all costs associated with the operation of the cash register, i.e. installation, disassembly, inspection, servicing, damage.
    3. The cost of handling is 1% and will be included by the Partner in the Settlement
    4. The user undertakes to send monthly fiscal reports by the 10th of each month for the previous month
    5. The user undertakes to return the cash register to the Partner and is not allowed to keep it due to the regulations on cash registers.
    6. Partner will reimburse the User for the purchase cost of the cash register according to the purchase value less the remaining possible use time of the cash register in accordance with the wear and tear of the cash register module.
  15. All Tools to the User by the Partner in case of termination of the Agreements are subject to immediate return to the Partner, but no longer than 7 days from the date of termination of the Agreements

§ 12 Termination of Cooperation

  1. Partner and User may terminate the Agreements at any time upon 7 days’ notice
  2. In the case of serious violations of these terms and conditions that expose the Partner to damage or there are any contraindications that prevent the User from performing the Agreement with the Partner, the Partner may terminate the Agreement with immediate effect along with blocking access to the Application.
  3. All tools, data, cards, license excerpts, cab badges and any other property given to you from the Partner must be returned to the Partner’s office immediately, no longer than within 7 days.
  4. In the event of termination of the agreements, all personal data and confidential information obtained during the course of cooperation will be processed in accordance with applicable laws on personal data protection and professional secrecy. You agree not to disclose this information to third parties or use it for purposes other than the implementation of the concluded agreements.
  5. In the event of termination of cooperation due to violations of the regulations or laws by the User, the Partner reserves the right to claim damages in accordance with applicable laws.


§ 13 Protection of personal data and confidentiality

  1. The Partner and the User agree to comply with the regulations on personal data protection, in particular the Regulation of the European Parliament and of the Council (EU) 2016/679 (RODO). The User agrees that the Partner may process his/her personal data for contractual purposes, under the terms of a separate privacy policy.
  2. The User undertakes to keep confidential any information obtained in connection with the performance of the contract, the disclosure of which could harm the Partner or its customers. The obligation of secrecy applies to the User for a period of 5 years from the date of termination of cooperation.

§ 14 Final provisions

  1. Partner reserves the right to make changes to the general terms and conditions of cooperation. Any changes will be communicated to the User at least 14 days in advance before taking effect. Continued use of the service after the changes take effect implies acceptance of the changes.