Version: 2026-09-05-KOSZTY-R2
Publication date: 2026-09-05, 5:41 PM
Effective from: 2026-09-20

General Terms of Cooperation for MB PARTNER and the ON TIME TAXI Program

These General Terms of Cooperation are binding for new Users from the moment of their acceptance. For Users already in Cooperation, the rules for informing about changes specified in § 16 apply.

The Terms are made available in a form that allows them to be saved and reproduced. By accepting the Terms, the User confirms that they have read their content before concluding or continuing the Agreement.

§ 1 Definitions

  1. Partner – MB PARTNER Marcin Bohdanowicz, ul. Rewolucji 1905 r. 82 lok. 6, 90-223 Łódź, NIP 8882894528, REGON 361683930, email address: kontakt@mbpartners.pl. The Partner maintains the User’s account, enters into appropriate Agreements, and performs Settlements.
  2. OTT Organizer – ON TIME TAXI sp. z o.o., Nad Rzeką 2, 26-067 Chełmce, KRS 0001060100, NIP 9592065735, REGON 526477901, organizing the ON TIME TAXI program and fleet promotions described in § 11a.
  3. User – a natural person, including an entrepreneur, who has completed the registration or application form, passed the required verification, and accepted these Terms.
  4. Terms – these joint General Terms of Cooperation for MB PARTNER and the ON TIME TAXI program.
  5. Agreements – all civil law agreements related to the Cooperation, concluded between the User and the Partner, OTT Organizer, or Fleet Entity, depending on the subject of the given agreement, in particular a contract of mandate, B2B Agreement, lease agreement, loan for use agreement, entrustment of property agreement, settlement, or separate terms regarding the selected service.
  6. Portal – a service or panel made available to the User by the Partner, in particular the MB Partner portal or the On Time Taxi portal. Both portals are interfaces for the same account in the Partner’s database; the User may use them interchangeably, and the choice of login address does not create a separate cooperation relationship or a separate version of the Terms.
  7. Mandate Contract – a mandate contract concluded between the Partner and the User for the purpose of performing passenger transport services or food, parcel, or other item deliveries.
  8. B2B Agreement – an agreement concluded between the Partner and the User, who is an entrepreneur, performed personally or, if the Agreement allows, through persons employed by or cooperating with them.
  9. Subcontractor – a User who has concluded a B2B Agreement and performs its subject matter through persons for whom they are responsible in accordance with the Agreement and legal provisions.
  10. User’s Vehicle – a car, scooter, bicycle, or other means of transport to which the User has a legal title and which they use within the framework of the Cooperation.
  11. User’s Vehicle Lease Agreement – an agreement under which the User leases the User’s Vehicle to the Partner for a fee for use in performing services covered by the Cooperation.
  12. Fleet Entity – a third party that owns a Fleet Vehicle or is authorized to provide it for use or lease.
  13. Fleet Vehicle – a vehicle of the Partner, OTT Organizer, Fleet Entity, or another entity authorized to make it available to the User under a separate agreement.
  14. Fleet Vehicle Lease Agreement – a separate agreement concluded between the User and the Partner, OTT Organizer, Fleet Entity, or another entity authorized to lease the Vehicle, depending on the owner and organizer of the specific Vehicle, specifying in particular the rules of use, rent, deposit, liability, deductible, and method of vehicle return.
  15. Applications – applications and services mediating in the performance of passenger transport or food, parcel, or other item deliveries, in particular Uber, Bolt, FreeNow, iTaxi, Uber Eats, Bolt Food, Stuart, Wolt, Jush, and Xpress Delivery, as well as other applications with which the Partner will cooperate.
  16. Application Report – a report, statement, or data provided by the Application, including in particular the number of completed rides or deliveries, revenues, cash payments, bonuses, fees, adjustments, and refunds.
  17. Cooperation – performing activities based on Agreements related to the use of the Application and the execution of transport or deliveries, which result in revenues, costs, obligations, or other legal effects for the User, Partner, OTT Organizer, or Fleet Entity.
  18. Settlement – determination of receivables and liabilities of the Parties for one or more Settlement Periods based on the Agreements, Application Reports, Portal data, and documented costs, leading to the payment of funds to the User or the obligation of payment by the User.
  19. Balance – the User’s settlement balance resulting from the Cooperation, which may be positive or negative and is subject to Settlement in accordance with the Agreements and Terms.
  20. Settlement Period – a period of 7 calendar days from Monday 00:00 to Sunday 23:59, unless the relevant Agreement or the rules of a given service explicitly provide for a different period.
  21. User’s Commission – a percentage of the commission base due to the User in the shift model using a Fleet Vehicle, determined in accordance with § 4.
  22. Tools – items, devices, documents, cards, accessories, and other components of property made available to the User by the Partner, OTT Organizer, Fleet Entity, or another authorized entity in connection with the Cooperation.
  23. Debt – a due and demonstrable amount owed by the User to the Partner, OTT Organizer, Fleet Entity, or another third party, which the Partner is entitled to collect or settle based on the Agreement, assignment, or authorization. Debt may include, in particular, a negative Balance, unsettled cash or advance payment, unauthorized fuel card transactions, due rent, documented cost of repair or property damage, a fee or penalty provided for in the Agreement, and public law receivables related to the Cooperation.
  24. Official Channels – the Portal, the User’s email address indicated in the Portal, an SMS message to the User’s verified number, and the address kontakt@mbpartners.pl.

§ 2. General provisions, account, and security

  1. Providing data is voluntary, but providing complete, true, and up-to-date data is essential to commence and maintain Cooperation. The Partner may require re-verification of identity, documents, phone number, email address, or bank account if justified by security, legal provisions, or settlement protection.
  2. The User is responsible for the truthfulness of the data and documents provided and promptly updates information whose change may affect the Cooperation. Using someone else’s, altered, forged, or knowingly false data constitutes a material breach of the Terms.
  3. The account in the Portal and accounts in the Applications are individual. It is forbidden to sell, rent, transfer, share, or allow an unauthorized person to carry out orders from the User’s account.
  4. A Subcontractor may use the work of other persons only in accordance with the B2B Agreement, legal provisions, and Application rules. These persons must be previously reported and verified, and if the Application allows it, use accounts or sub-accounts assigned to them. The Subcontractor is responsible for their actions and omissions to the extent resulting from the Agreement and legal provisions.
  5. The User uses a unique and strong password, does not disclose the password, one-time codes, or authentication codes, and if the function is available, enables multi-factor authentication. The Partner never requests the full password or a one-time code via email, SMS, or messenger.
  6. The User immediately reports to the Partner the loss of a phone, SIM card, access to email, suspicion of account takeover, unusual data change, or unauthorized operation. Until clarification, the Partner may log out all sessions, force a password change, revoke access tokens, block payouts, or restrict account access.
  7. It is forbidden, in particular: to create fictitious or duplicate accounts, simulate rides or deliveries, modify GPS location, falsify documents and Application Reports, manipulate cash orders, bonuses or referral programs, and circumvent the security of the Portal, Application or Tools.
  8. The Partner may record events related to login, data changes, payout dispositions, and operations in the Portal to the extent necessary for security, settlements, fraud detection, and claim enforcement. This data is subject to verification and may be corrected if an error is demonstrated.
  9. The Partner may temporarily disable or restrict the Portal due to failure, technical work, updates, or security threats. Where possible, the Partner will inform about the planned interruption in advance and take reasonable steps to restore the service.
  10. The Partner does not guarantee a specific number of orders, Application availability, or a specific level of income. The Partner is not responsible for decisions of Applications, payment operators, authorities, or other third parties beyond its control, unless the damage is a consequence of the Partner’s culpable action or omission, or liability cannot be excluded by law.
  11. Before starting to use the Application, the User familiarizes themselves with its current regulations and requirements and complies with legal provisions, Terms, Agreements, and regulations applicable to the given service.
  12. In case of conflict between documents, the following order of precedence applies: individual provisions of the Agreement, Fleet Vehicle Lease Agreement or other agreement concerning a specific Tool, special conditions of a given service, these Terms, and then the Application’s regulations regarding the User’s relationship with the Application. Mandatory legal provisions take precedence over all documents.
  13. A request for deletion of personal data is processed in accordance with data protection regulations. If further processing of specific data is necessary for the performance of the Agreement, fulfillment of a legal obligation, establishment or pursuit of claims, or defense against claims, the data may be stored to the necessary extent. The lack of data necessary for the performance of the Agreement may result in the inability to continue Cooperation after prior notification to the User.

§ 3. Commencement and Suspension of Cooperation

  1. Cooperation may be commenced by a person who meets at least one of the following conditions and other requirements applicable to their Cooperation model:
    1. operates a business registered in Poland;
    2. can legally perform work or services in Poland;
    3. has been legally employed or engaged by a Subcontractor;
    4. has obtained the required work permit or other title legalizing the performance of work;
    5. has entered the required data in the Portal, submitted the required documents, and successfully passed Partner verification.
  2. Before starting to fulfill orders, the User must conclude the appropriate Agreements, have an active account in at least one Application, and possess the required equipment, documents, authorizations, examinations, licenses, and permits.
  3. The User may not commence fulfilling orders before concluding the required Agreements. Starting work without an Agreement does not create a right to use the Partner’s property or accounts; revenues and costs incurred before clarification of the situation are settled in accordance with the law and the actual course of events.
  4. The Partner may suspend Cooperation for the time necessary to clarify justified doubts regarding identity, legality of work, validity of documents, security, abuse, violation of Application regulations, or risk of damage. The Partner, unless it jeopardizes security or the explanatory procedure, will provide the User with the reason and allow for the submission of explanations or documents.
  5. The Partner may terminate the Agreement with immediate effect in the event of a material breach of law or the Agreement, use of false documents, loss of necessary work entitlements, creation of a threat to life, health, or property, refusal to return entrusted property, confirmed abuse, or repeated violation of the Terms despite a request to cease. Termination of the Agreement does not exclude the obligation to make a final Settlement.
  6. In the absence of activity in the Applications for more than 60 days from the last use of the Application, the Partner may terminate the Agreement with a 7-day notice period.
  7. The User immediately notifies the Partner of the loss or change of authorization, license, right to work, driving license, examinations, insurance, student status, title to social insurance, and any other change that may affect the proper performance of the Agreement.
  8. A User benefiting from exemptions or special insurance rules presents documents confirming entitlement, in particular a valid ID card or certificate of student status and a document confirming another insurance title. The Partner may periodically re-verify, no more frequently than once a month and no less frequently than once every three months, if necessary for proper public law settlements.

§ 4 Rules of Settlement

Settlement costs mean a fixed or percentage portion of the revenue from the Application remaining with the Partner when determining the User’s remuneration in accordance with the Agreement and the appropriate Cooperation model. They constitute an element of revenue sharing between the Partner and the User, and not the price of a separate settlement service acquired by the User. The Settlement shows the revenue, applied settlement costs, and the resulting remuneration amount. Taxes, contributions, commissions, and fees of Application operators, as well as other receivables arising from the Agreements, including those for vehicle use, are accounted for separately.

  1. The basis for Settlement is formed by the Agreements, Application Reports, Portal data, properly documented costs and payments, and information provided by the Partner via Official Channels. In case of discrepancies, the Partner compares available sources and corrects obvious or demonstrated errors.
  2. The Settlement covers one or more Settlement Periods and should be performed at least once a month, unless the Agreement provides for a more frequent deadline.
  3. The Balance may include, in particular:
    1. revenues attributed to the User by the Applications;
    2. bonuses, promotions, tips, and Application adjustments;
    3. Application commissions and fees;
    4. taxes, contributions, and other public law receivables resulting from the Agreement;
    5. cash collected from clients and payments accepted via the Partner’s terminal;
    6. fuel card transactions, advances, and early payouts;
    7. fees for services, Tools, Fleet Vehicle, sports cards, and other documented receivables resulting from the Agreement.
  4. The User may use the following forms of Settlement:
    1. automatic – no later than 5 days after the end of the Settlement Period, if the Balance is at least PLN 260 (or at least PLN 60 for a partner-linked profile), and also in the shift model, subject to the time necessary to receive and verify Application Reports;
    2. on demand – via a disposition in the Portal; regardless of the disposition, the system may enforce Settlement after 30 days without payout, without a minimum Balance threshold;
    3. accelerated payout – if the Portal and the given Application allow for downloading a reliable partial report. Accelerated payout is an advance payment and may be corrected in the final Settlement. The Partner may disable it when necessary due to an applicable entrustment of property agreement, lease, settlement, installment payment, Debt, or justified risk of incorrect Settlement.
  5. The payout disposition is made to the verified account indicated in the Portal. A change of account may require additional identity confirmation and may result in a payout suspension for the period necessary for verification, not exceeding 48 hours, unless a longer suspension results from legal provisions, an authority’s order, or documented suspicion of abuse.
  6. The Settlement includes the following settlement costs and remuneration determination rules, if applicable to the selected Cooperation model:
    1. a one-time fee of PLN 30 for the creation and activation of Applications necessary for Cooperation, charged with the first Settlement;
    2. standard settlement cost of PLN 50 for the first group of taxi Applications when using the User’s own vehicle or a fleet vehicle made available exclusively to them. In the shift model, this cost is not charged. The method of charging for subsequent Applications depends on the profile’s settlement cost mode, and the rate assigned to the profile or individual Agreement takes precedence;
    3. in the shift model using a Fleet Vehicle – User’s Commission dependent solely on the number of rides performed in a given Settlement Period, according to the table below;
    4. the standard settlement cost for courier Applications is PLN 30. In separate billing mode, it is accounted for each Application, and in combined mode, for the first group of Applications with an additional cost for subsequent Applications according to the profile setting; the current standard additional MB PARTNER cost is PLN 0. The rate assigned to the profile or individual Agreement takes precedence;
    5. settlement cost of PLN 4 for each Application re-settled in the same week;
    6. separate settlements for selected courier Applications:
      1. GLOVO – the standard settlement cost is PLN 30, and its current reduction is PLN 30, therefore a cost of PLN 0 is included in the revenue sharing. The cost of re-settling GLOVO in the same week is also PLN 0;
      2. EATS – the standard settlement cost is PLN 30, and its current reduction is PLN 30, therefore a cost of PLN 0 is included in the revenue sharing. The cost of re-settling EATS in the same week is PLN 4;
      3. WOLT – settlement costs included in the revenue sharing comprise a fixed part of PLN 30 and a percentage part of 5% of eligible turnover, with no maximum limit for the percentage part per single settlement. The first fixed part of PLN 30 each month is reduced by PLN 30 and amounts to PLN 0; the cost of re-settling in the same week is PLN 4;
      4. BOLT FOOD – settlement costs included in the revenue sharing comprise a fixed part of PLN 30 and a percentage part of 5% of eligible turnover, with no maximum limit for the percentage part per single settlement. The first fixed part of PLN 30 each month is reduced by PLN 30 and amounts to PLN 0; the cost of re-settling in the same week is PLN 4;
      5. A User without an active Agreement at the time of publication confirms this version of the Terms before concluding a new Agreement; for such a person, the Terms apply from their acceptance in connection with the new Agreement, and the above rules cover Settlement Periods starting from September 7, 2026. The general effective date of changes, September 22, 2026, applies to Users with an active Agreement at the time of publication. For this group, the new WOLT and BOLT FOOD rules cover the first full Settlement Periods starting from September 28, 2026; previous rules apply to earlier Periods. GLOVO and EATS discounts may be applied earlier as beneficial changes;
      6. Revenues from GLOVO, EATS, WOLT, and BOLT FOOD covered by separate courier settlement do not entitle to reimbursement of costs based on purchase invoices. A User settling only such revenues cannot submit invoices for reimbursement. If, in the last 30 days, they also have actual positive revenue from another Application not subject to blocking, the document may only concern costs related to that separate, eligible activity;
      7. separate settlement may also include the owner of a B2B account, in accordance with the relevant Agreement and method of documenting the service.
    7. a fee of 5% of taxi turnover according to the monthly fiscal report from the fiscal cash register or taximeter provided by the Partner;
    8. a fee of 1% of taxi turnover according to the monthly fiscal report, if the User covered the cost of purchasing the fiscal cash register or taximeter themselves with the Partner’s prior written consent;
    9. a fee of 1% of taxi turnover according to the monthly fiscal report from the online cash register issued by the Application;
    10. taxes, contributions, and other public levies that the Partner is obliged to calculate or pay in connection with the Agreement;
    11. a fee of PLN 70 for settlements concerning Deligoo Śląsk sp. z o.o.

User Commission Tiers in the Shift Model

User’s Commission Minimum number of rides in the Settlement Period
60% 200
55% 150
50% 100
45% 1
  1. For a given Settlement Period, the highest tier whose minimum number of rides the User has achieved is applied. The number of rides is determined based on the total Application Reports covered by the given shift model, after accounting for Application adjustments. The tiers do not apply conditions regarding acceptance or cancellation rates.
  2. The commission base is the total value of revenues from rides attributed to the User in the Application Reports for a given Settlement Period, regardless of the passenger’s payment method, after accounting for Application adjustments. Tips, reimbursements, deposits, and amounts not constituting payment for a ride are not included in the commission base, unless an individual Agreement explicitly states otherwise. Other components of the Balance, including Application fees, taxes, cash, and settlement costs from paragraph 6, are settled separately.
  3. Any change to the commission base or tiers can only apply to the future and requires prior notification in accordance with § 16. The change does not affect a completed Settlement Period.
  4. The amounts of fees indicated in the Terms are gross amounts, unless an individual Agreement explicitly indicates a net amount and VAT before ordering a given service. The Partner does not charge other fees without indicating their title, amount, or objective calculation method to the User before the cost arises. This rule does not apply to public law receivables or third-party costs, the amount of which results from law, an authority’s decision, or an order accepted by the User.
  5. Money collected from the Partner’s clients constitutes amounts to be settled in accordance with the Agreement and is included no later than in the next Settlement. The User may not retain or use unsettled cash in a manner contrary to the Agreement.
  6. The Partner may set a limit for cash orders. Exceeding the limit, failure to settle cash on time, or a discrepancy in reports may result in temporary blocking of cash orders until clarification and Settlement.
  7. If the Balance is negative or Debt arises, the Partner provides the User with a statement including at least the title, amount, and payment deadline. The User pays the due amount within 7 days of receiving the statement or demand, unless the Agreement or a mandatory provision stipulates a different deadline.
  8. In the event of Debt, the Partner may, to an extent proportional to the risk and after documenting the basis, in particular: withhold the amount necessary to secure the Settlement, restrict access to cash orders, block the fuel card, withhold the issuance of new Tools, demand the return of the Fleet Vehicle under the terms of the Fleet Vehicle Lease Agreement, and take actions indicated in §§ 14–15.
  9. The Partner may set off its own due receivable against the User’s receivable within the limits permitted by law. A receivable of a Fleet Entity or another third party may be collected or set off only if the Partner has an assignment, power of attorney, User’s authorization, or other legal basis. Information about the set-off indicates the creditor, title, and amount.
  10. In case of a dispute regarding part of the Balance, the Partner pays the undisputed part. The disputed amount may be temporarily withheld to the extent reasonably necessary to clarify the matter. The withholding itself does not imply recognition of the existence of Debt.
  11. The User’s payment is credited in accordance with its correctly indicated title and legal provisions. If the User has not indicated a title, the Partner may credit the payment to the oldest due receivable, informing about this in the statement.
  12. The User may raise objections to the Settlement within 7 days of its availability. The absence of objections means acceptance of the Settlement for current processing, but does not exclude the right to report an obvious accounting error, an adjustment subsequently provided by the Application, abuse, or a claim that cannot be effectively excluded. The Partner may correct Settlements in both directions upon disclosure of a documented error or Application adjustment and provides the User with a correction statement.
  13. After the termination of Cooperation, the Partner prepares a final Settlement immediately upon receiving the necessary data from Applications and other entities, generally no later than within 7 days. A subsequent Application adjustment may be settled separately.
  14. A positive Balance does not expire solely due to User inactivity. Payout may be withheld only to the extent resulting from the Agreement or law, in particular due to the need to verify identity or account, proper set-off, seizure by an authorized authority, or a dispute regarding a specific amount. Claims are subject to statutory limitation periods.
  15. Reimbursement of agreed costs related to the User’s Vehicle is possible if provided for in the User’s Vehicle Lease Agreement, the cost is related to the performance of the Agreement, and the User presents a correct and paid proof of purchase. Cost reimbursement does not constitute an independent Settlement and may reduce the amount due for lease only to the extent resulting from the Agreement.
  16. Proof of purchase must be submitted via the Portal within the period indicated in the Portal or Agreement. The User confirms that the document is authentic, has been paid for, concerns the agreed purchase, has not been previously submitted for settlement, and contains data required by tax regulations.
  17. The Partner may refuse to reimburse the cost if the document:
    1. contains incorrect buyer data or does not contain the correct NIP (Tax ID) of the Partner when required;
    2. is a duplicate of an already settled document;
    3. is illegible, incomplete, altered, or raises justified doubts as to its authenticity;
    4. is not an invoice or a proper simplified invoice;
    5. does not confirm payment when confirmation is required;
    6. was submitted after the deadline and therefore cannot be properly included in tax or accounting settlements;
    7. concerns a purchase that was not agreed upon, not related to the Agreement, illegal, or exceeding the accepted limit;
    8. does not allow the purchase to be attributed to the User or the User’s Vehicle.
  18. A document from a foreign seller may be settled if it complies with tax and accounting regulations, concerns a cost permitted by the Agreement, and allows for unambiguous identification of the parties, subject, date, amount, and currency of the transaction.
  19. In the case of a structured invoice in KSeF, the buyer’s data fields (Podmiot2), in particular the name, NIP, and address, must contain only the exact Partner data indicated in the Portal. It is forbidden to add the User’s first or last name, registration number, unique driver code, or any other driver identification to the buyer’s data. The designation needed to assign the document must be placed outside the buyer’s data, for example, in the Podmiot3 section (if the issuer supports it), an additional description field, item description, or invoice footer. An invoice where the driver’s designation changes the buyer’s data is treated as a document with incorrect buyer data and is rejected; settlement will only be possible based on a correct amendment, if the given cost is reimbursable at all.

§ 5. Conditions of passenger transportation

  1. The Partner bears the official cost of obtaining the first extract from the taxi license or reimburses this cost if the User paid it after prior agreement. The cost of each subsequent extract is PLN 50, including PLN 33 for the extract fee and PLN 17 for the stamp duty, and is charged to the User in the Settlement, unless the amount of official fees changes.
  2. The User provides certified copies of documents in the required number, and when justified, presents originals and allows for the preparation of copies and submission of documents to the appropriate office. Depending on the situation, the following may be required in particular:
    1. a certificate of no criminal record not older than 30 days;
    2. a certificate of no criminal record from the country of origin, when required by regulations;
    3. Polish driving license category B;
    4. photo size 3.5 x 4.5 cm;
    5. a valid psychological examination and medical certificate;
    6. translations of documents into Polish;
    7. vehicle registration document and document confirming legal title to the vehicle.
  3. The Partner does not guarantee that the application will be considered by the office. The deadline depends on the completeness of documents, the actions of the User and the office; the Partner is not responsible for delays beyond its control.
  4. The Partner may control the proper marking and equipment of the vehicle and the complete set of required documents. In the event of a deficiency threatening the legality or safety of transport, the Partner may immediately block access to the Application until the violation is removed.
  5. The User immediately, no later than within 24 hours of obtaining information, reports in particular: change of owner or title to the vehicle, loss of insurance, negative result of technical inspection, change of license plates, retention of registration document or driving license, revocation of entitlements, expiration of examinations, final conviction affecting the ability to perform transport, and any other legal or factual impediment.
  6. For culpable delay in providing the information referred to in paragraph 5, the Partner may charge a contractual penalty of PLN 500 for each day of delay, but not more than PLN 5000 for a single event. The penalty is not charged for the period in which the User objectively could not make the report. The Partner may seek compensation exceeding the penalty only if the relevant Agreement provides for it.
  7. It is forbidden to perform transport without the required marking, equipment, license extract, or other documents required by law. For each confirmed case of performing transport with such a deficiency, the Partner may charge a contractual penalty of PLN 2000 if the violation was due to the User’s fault. The Partner may also demand reimbursement of documented penalties, fines, and fees imposed on the Partner directly as a result of this violation, to the extent not covered by the contractual penalty.
  8. The User complies with national and local regulations regarding passenger transport, safety rules, sobriety, working hours, passenger and data protection, and Application regulations. A material or repeated violation may result in immediate termination of the Agreement.

§ 6. Conditions for the transport of food, parcels, and other items

  1. Before starting delivery, the User checks the cleanliness, completeness, and technical condition of the thermal bag and other equipment. Food must be protected against contamination, mixing with other goods, damage, and the influence of external factors.
  2. It is forbidden to transport food without a functional and clean thermal bag required by the Application or regulations. A damaged or soiled bag to an extent that prevents hygienic transport must be replaced immediately.
  3. Only a vehicle and equipment meeting technical, sanitary, and regulatory requirements may be used for transport. The User observes hygiene rules, including hand washing, cleaning and disinfecting containers, and separating food from items that may contaminate it.
  4. The User is responsible for documented penalties, fines, complaints, and other costs imposed on the Partner directly as a result of the User’s culpable breach of the obligations in this paragraph, taking into account the contribution of the Partner or a third party.
  5. Prohibited, dangerous, or illegal shipments must not be accepted or transported. In case of justified suspicion, the User suspends execution and contacts the Application or the Partner.

§ 7 Conditions of use of fuel cards

  1. The Partner may provide the User with a fuel card intended exclusively for purchases related to the Vehicle and Cooperation, within the limits of product categories, limits, stations, and vehicles indicated when the card was issued. The cost of the first issuance and standard shipping is borne by the Partner, unless a separate agreement states otherwise.
  2. The card and PIN are individual. The User stores them separately, does not share them with third parties, and does not use them for private purposes, cash withdrawals, purchase of prohibited goods, or refueling a vehicle not assigned to the card.
  3. For the ORLEN card, the currently available weekly limits are PLN 100, 200, 300, 400, or 500, and the deposit is 150% of the selected limit and must be fully covered in the Balance before ordering. The Partner may change the limits with future effect, informing the User via the Official Channel. Transactions may be monitored and compared with mileage, tank capacity, Application Reports, and purchase documents.
  4. The User stores and presents required receipts, invoices, odometer readings, or other documents confirming the correctness of transactions.
  5. The User immediately reports loss, theft, card retention, PIN disclosure, or suspicion of an unauthorized transaction. The Partner blocks the card without undue delay.
  6. The User is responsible for transactions inconsistent with the Agreement, which they made or caused intentionally or due to gross negligence, including transactions made before reporting the loss, if they did not secure the card or PIN. They are not responsible for transactions arising solely from reasons attributable to the Partner, the card issuer, or the payment system.
  7. In case of irregularities, the Partner may block the card, request explanations and documents, charge the User the documented value of the unauthorized transaction, and demand the return of the card.
  8. Upon termination of Cooperation or upon request, the card must be returned or destroyed in a manner indicated by the Partner. For culpable failure to return an active card within the specified period, a contractual penalty of PLN 100 may be charged, taking into account the actual possibility of return and the costs of blocking the card.

§ 8. Terms of Purchase for Thermal Bags

  1. The Partner sells new thermal bags in the Portal. The purchase is not a loan for use or a refundable deposit.
  2. The type and price of the bag are presented before ordering and recorded in the order. The price list may include, in particular, Bolt, Glovo, and Wolt bags for PLN 120, Uber Eats for PLN 150, and Stuart for PLN 100, if available.
  3. A shipping cost of PLN 30 is added for courier delivery. The order can be paid via the channel available in the Portal or settled from a sufficient positive Balance.
  4. Ownership of the bag transfers to the User upon payment and delivery. Complaints and returns are handled in accordance with the law and information provided before purchase.
  5. The User maintains the bag in the cleanliness and condition required for hygienic transport.

§ 9 Conditions of use of sports cards

  1. The Partner may provide the User with a sports card under the terms of the program operator. The User independently checks the current availability of facilities and complies with their regulations. The Partner is not responsible for changes or restrictions introduced by the operator that are beyond the Partner’s control.
  2. The card is ordered via the form in the Portal. Activation generally takes place from the first day of the nearest month, in accordance with the order date and the operator’s rules.
  3. The minimum usage period is 3 months from activation. Non-use of the card does not exempt from the fee for the activation period.
  4. Monthly fees are:
    1. FIT&more Open – PLN 130;
    2. FIT&more 2 times a week – PLN 100;
    3. goFIT Open – PLN 120;
    4. goFIT 2 times a week – PLN 90;
    5. Aqua for child – PLN 60;
    6. Junior for child – PLN 110;
    7. other Medicover Sport operator fees – in the gross amount charged to the Partner, after prior notification to the User.
  5. Upon ordering, the Partner may collect a deposit equal to one monthly fee from the Balance. The deposit secures overdue fees, and the unused portion is refundable after the card usage ends and final Settlement.
  6. Access to the card is provided via SMS or the Medicover Sport application. The User protects access and does not share the card with unauthorized persons.
  7. Resignation should be sent to kontakt@mbpartners.pl. It takes effect on the first day of the month following two full months from the submission of resignation, taking into account the minimum usage period.
  8. The Partner may refuse activation, in particular, if the Balance is insufficient for the deposit or there is a justified risk of non-coverage of fees. Changes in prices or scope of services apply to the future and require prior notification; the User may resign before the change takes effect, taking into account obligations already incurred towards the operator.

§ 9a. Approval of New Courier and Relocation Settlements

  1. This paragraph applies exclusively to new, separate Settlements of courier applications and relocation service settlements covered by this mechanism. It does not apply to TAXI Application Settlements or the historical payout path.
  2. After the end of the Settlement Period, the Partner prepares the Settlement based on the settlement data of the Application operator or Platform and the calculation rules specified in the Agreement and the Portal. If a minimum hourly rate applies to the Agreement, the Settlement indicates the number of hours accepted for settlement, calculated based on the gross remuneration amount and the applicable minimum rate, as well as the applied rates, agreed costs, any equalization, and the amount to be paid.
  3. The Settlement is made available to the User in the Portal along with the exact date of its automatic referral for payout. The Partner informs about the availability in the Portal and via email, SMS, or another agreed electronic channel.
  4. The User can use the “Approve settlement and order payout” button. Approval covers the Settlement items, the amount to be paid, and the number of hours indicated therein. The User may also, before or after payout, report a specific and verifiable discrepancy regarding a recorded order, number of hours, applied rate, agreed cost, calculation of the minimum hourly rate, or the amount to be paid. The report should indicate the category, the relevant order or period, the amount, and the available confirmation; a general request to increase the payout without indicating a discrepancy is not a correction of Settlement data.
  5. If the User does not approve the Settlement or report discrepancies within 3 days of its availability and effective notification, the Settlement is automatically referred for payout. Manual approval or referral for payout after this period constitutes the application of the electronic method agreed upon by the parties for confirming the number of hours indicated in the Settlement.
  6. Lack of reaction, automatic referral for payout, or actual payout do not constitute a waiver of claims, unconditional acceptance of all data, or loss of the right to report a specific error and receive a due correction.
  7. The User may voluntarily enable the “Order automatic payout of subsequent settlements” option in the Portal. The option is disabled by default and can be disabled at any time with effect for Settlements that have not yet been made available. Each change is recorded with the date, time, account, IP address, and message version and hash.
  8. A standing instruction does not constitute general consent to previously unknown changes in rates, penalties, blocks, or corrections reducing remuneration. If a negative company or fleet item is unambiguously linked in the System to a car or scooter fee or an installment charge, the standing instruction operates under normal rules. For other negative company or fleet charges, the standing instruction does not result in immediate referral of the Settlement for payout; the User may approve it manually, and in the absence of reaction, it will be referred for payout after 3 days.
  9. Upon receipt of a specific report, the Partner verifies the items covered by it with the participation of an authorized person, using available settlement records and materials provided by the User. A detected error is included in a correction and settled according to the verification result. The report does not change items it does not concern, unless the verification result indicates the need for their related correction.
  10. The system records the available version of the Settlement, the number of hours indicated therein, the date and method of notification, the standing instruction, manual approval or expiration of the deadline without reaction, reported discrepancies, and corrections. The available Settlement along with the recorded event of manual approval or the expiration of the 3-day period constitute electronic documentation of the agreed method and result of confirming the number of hours. The documentation is stored for at least 3 years from the date on which the remuneration became due. For an Agreement lasting longer than one month, remuneration resulting from the minimum hourly rate is paid at least once a month.

§ 10 Terms and conditions of the referral program

  1. The referral program is available to Portal Users who have an individual referral link.
  2. Participation requires the referred person to register using the User’s individual referral link. The link may be shared directly, on social media, forums, or in any other lawful manner. Spam, automated recipient lists, self-referrals, and the creation of fictitious or duplicate accounts are prohibited.
  3. Courier Referral: The User receives PLN 100 if the referred person registered using their link, signed an Agreement, started working as a courier, and was active for at least three different Settlement Periods. In each of these three weeks, they must complete at least one order and achieve positive revenue shown in the Application Report.
  4. TAXI Driver Referral: The User receives PLN 150 and three settlements without the basic settlement cost charged, if the referred person registered using their link, signed an Agreement, started working as a driver, and was active for at least three different Settlement Periods. In each of these three weeks, they must actually perform rides and achieve positive revenue shown in the Application Report.
  5. One referred person yields one reward. If, at the time of qualification, they simultaneously meet the conditions for a courier and a TAXI driver, the more favorable TAXI reward applies. The number of referrals is not limited: each subsequent qualified courier yields PLN 100, and each subsequent qualified TAXI driver yields PLN 150 and three settlements without the basic settlement cost.
  6. Additional MB Partner Bonus: for every set of five referred persons who have met the relevant courier or TAXI driver conditions, the User receives an additional PLN 250. After a set is credited, counting begins from the next qualified person.
  7. The new program rules apply only to referrals registered after the launch of program V2. All previously recorded referrals, including those awaiting an individual reward, remain in the historical program and are not converted to a PLN 100 or PLN 150 reward. Historical referrals retain their current progress and can only be finalized according to the program rules in effect at the time of their recording.
  8. The Partner may verify the source of registration, Agreement, reports, and actual activity. A fictitious account, self-referral, manipulation of orders, artificial generation of turnover, or other documented abuse may result in the refusal or cancellation of an undue reward after allowing for explanations, unless immediate system security is necessary.
  9. Progress is verified and rewards are credited on Fridays after the scheduled process is launched. The monetary reward is added to the Balance and paid out in the regular Settlement.

§ 10a. Current Campaigns and Start-up Bonuses

  1. The campaign applies only to Users qualified for it according to the settings recorded in the system. Merely having an account, accessing the Portal, or performing rides before qualification does not create a right to a reward, unless the User was covered by an approved historical supplement.
  2. Uber Eats — PLN 100 start-up bonus: A User assigned to this campaign receives PLN 100 to their Balance after starting work in EATS and correctly registering the first order. An identical reward is granted to one person only once, even if technical matching rules appear in more than one campaign.
  3. Łódź — reimbursement for medical examinations for new scheduled drivers: A qualified User working in Łódź in the scheduled model receives PLN 350 by bank transfer after achieving a total of 250 correctly settled Uber or Bolt rides, as assigned to the campaign.
  4. Silesia / ON TIME TAXI — reimbursement for medical examinations for new scheduled drivers: A qualified User of the OTT program working in the scheduled model in Silesia receives PLN 350 by bank transfer after achieving 250 correctly settled Uber rides, as assigned to the campaign.
  5. Canceled, unsettled, deemed incorrect, or rides performed on another person’s account are not included in the thresholds. The PLN 350 reward is a payout amount without VAT deduction.
  6. Assignment status, progress, and reward granting are recorded in the system. Changes to the amount, threshold, source of rides, area, or eligible group apply to the future and require checking the need to publish a new version of the Terms.

§ 11. Use of Tools and Fleet Vehicles

  1. The Partner or Fleet Entity may make Tools or a Fleet Vehicle available to the User on the basis of a protocol, Agreement, or confirmation of issuance. The issuance document should, as far as possible, indicate the condition, complete equipment, existing damage, deposit, and return date.
  2. The User uses the property in accordance with its intended purpose, instructions, regulations, and the Agreement, takes care of its technical and visual condition, and does not make it available to an unauthorized person.
  3. A defect, accident, damage, loss, or theft must be reported immediately. In the event of theft or another incident requiring intervention, the User notifies the police and secures available evidence.
  4. The User is liable for actual, documented damage caused by their fault or the fault of a person for whom they are responsible. Normal wear and tear, hidden defects, failure not caused by the User, and damage covered by the perpetrator or insurer cannot be charged again.
  5. The cost of damage should be documented by a protocol, photographs, estimate, invoice, or other credible document. If the User disputes the cost, they may submit objections and present their own evidence. The undisputed portion of the deposit is returned within 14 days of the final determination of the property’s condition, unless a separate Agreement in accordance with the law provides for a different deadline.
  6. The owner of the property or an entity authorized under the Agreement may inspect the condition of the Tools after prior agreement on the date, and without prior notice – when necessary to prevent an immediate threat to safety or property.
  7. Detailed rules of liability for the Fleet Vehicle, deductible, deposit, repair, downtime, insurance, fines, towing, and return are set out in the Fleet Vehicle Rental Agreement. These Terms do not extend the User’s liability beyond the scope resulting from that Agreement and mandatory law.
  8. The binding fee for the organization and availability of the Fleet Vehicle is determined by the active reservation, Agreement, or protocol concerning the specific Vehicle. The model price list is for informational purposes and does not replace the recorded rate of a specific issuance.
  9. The organization and availability fee is due regardless of the number of trips and revenue, if the Fleet Vehicle remained at the User’s disposal in accordance with the Agreement. It is not charged for the period during which the Vehicle, for reasons not caused by the User, was not suitable for the agreed use, unless the Fleet Vehicle Rental Agreement in accordance with the law provides otherwise.
  10. In the event of a due Debt related to the Fleet Vehicle, the Partner may demand the return of the vehicle on behalf of the owner only on the basis of the Agreement or appropriate authorization. If the vehicle has a remote blocking function, it may be used only after checking the location, when the vehicle is parked safely, the engine is off, and there are no passengers in the vehicle. The operation should be recorded and must not pose a threat to life, health, or road traffic.
  11. Receivables of the OTT Organizer or Fleet Entity may be settled by the Partner only to the extent resulting from assignment, power of attorney, authorization to collect or offset, or another legal basis. The statement indicates the proper creditor, title, and amount. If the Balance is insufficient, the User pays the due amount to the indicated account within 7 days of receiving a proper demand.
  12. Use of a fiscal cash register or cash register-taximeter made available by the Partner requires a deposit:
    1. fiscal cash register – 500 PLN;
    2. fiscal cash register with taximeter – 1,000 PLN.
  13. The Partner covers the agreed costs of mandatory inspections and servicing of the device made available by the Partner. The User covers the cost of installation, removal, and damage caused by fault and sends the monthly fiscal report by the 10th day of the following month. The service fee is 5% of the turnover shown in the report.
  14. With the prior written consent of the Partner, the User may independently cover the cost of purchasing a fiscal cash register or taximeter registered to the indicated data. In such a case, the User covers installation, removal, inspections, and servicing, sends the report by the 10th day of the following month, and the service fee is 1% of turnover. Return of the device and possible settlement of the purchase cost are made according to a separate written agreement, taking into account the wear of the fiscal module.
  15. The fiscal cash register, taximeter, and other Tools must be returned immediately after the termination of Cooperation or upon proper demand, no later than within 7 days, unless a shorter period is objectively necessary for the security of property and has been provided for in the Agreement.

§ 11a. ON TIME TAXI Program and Promotions

  1. This paragraph applies when the User has been qualified for the ON TIME TAXI program or has received a Vehicle covered by the relevant promotion. Merely logging into the On Time Taxi portal does not automatically grant a Vehicle, promotional tag, or discount.
  2. In the ON TIME TAXI program, the Partner maintains a joint account, enters into Agreements regarding cooperation with Applications, and performs Settlements, while the OTT Organizer organizes the fleet offer. The User concludes an Agreement regarding a specific Vehicle with the entity authorized to make it available; it specifies, in particular, liability, deposit, delivery, and return.
  3. Current promotions are calculated based on correctly settled Uber rides. They do not include canceled, unsettled, deemed incorrect, or rides performed on another person’s account.
  4. First, the base fee for the Vehicle resulting from the active reservation or Agreement is charged. After meeting the level conditions, the system credits a promotional credit, which reduces the effective weekly cost to the amount indicated in the table. Failure to meet the level means retaining the base fee from the reservation or Agreement.

SOLO Promotion — Toyota C-HR and Toyota Corolla

Effective weekly costMinimum number of ridesAcceptance (TAR)Cancellations
PLN 250210at least 90%below 3%
PLN 450175at least 85%below 4%
PLN 650135at least 80%below 5%
PLN 850no minimumat least 80%no additional threshold

DUO Promotion — Toyota Corolla shared by two people

Effective cost per person per weekTotal number of rides for both personsJoint weighted acceptance (TAR)Joint weighted cancellations
PLN 125210at least 90%below 3%
PLN 225175at least 85%below 4%
PLN 325135at least 80%below 5%
PLN 425no minimumno additional thresholdno additional threshold
  1. In the DUO variant, the number of rides and the acceptance and cancellation rates are determined jointly for both drivers assigned to the Vehicle, while the credit and effective cost are credited separately for each person.
  2. If the User meets several levels, the most favorable achieved level applies. For the first and last incomplete week, the base fee and credit may be calculated proportionally to the number of days the Vehicle was made available.
  3. The promotion does not include fuel or charging, deposits, fines, parking fees, extra washing, damages, missing equipment, deductible, towing, or other receivables provided for in the Agreement.
  4. Changes to Vehicle models, source of rides, thresholds, or promotion amounts apply only to the future and require notification in accordance with § 16. The status applicable for a given week is recorded in the Settlement.

§ 12 Termination of Cooperation

  1. Each party to the relevant Agreement may terminate it with a 7-day notice period, unless that Agreement or legal provisions stipulate a different period.
  2. The Agreement may be terminated with immediate effect in cases of material breach specified in § 3 paragraph 5, as well as in other cases expressly provided for by the Agreement or legal provisions.
  3. Termination of Cooperation does not release from the obligation of final Settlement, return of property, payment of due receivables, performance of tax obligations, or maintaining confidentiality.
  4. Tools, Vehicles, cards, license excerpts, taxi identifiers, and other property must be returned to the appropriate authorized entity in an undamaged condition, taking into account normal wear and tear, at the place and time specified in the Agreement or protocol, as a rule no later than within 7 days of the termination of the Agreement.
  5. The owner of the property or an entity authorized under the Agreement may seek compensation for documented damage based on the terms of the Agreement and legal provisions. Termination of the Agreement does not result in the forfeiture of a positive Balance or deposit beyond the amount of correctly settled receivables.

§ 13 Protection of personal data and confidentiality

  1. The Partner and OTT Organizer process personal data solely within the scope of their tasks and in accordance with regulations, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR). Detailed information can be found in the MB PARTNER Privacy Policy and the ON TIME TAXI Privacy Policy.
  2. Depending on the specific process, the Partner or OTT Organizer may act as a controller, joint controller, or processor. The roles of the Partner, OTT Organizer, Application, Fleet Entity, and other entities are determined by regulations, relevant agreements, and information clauses. Acceptance of the Terms does not replace consent, if consent is required, nor does it change the roles resulting from the law.
  3. The User uses the data of passengers, customers, recipients, and other persons only to the extent necessary to carry out a specific order and in accordance with the instructions of the Application. It is prohibited to copy data, contact after the completion of the order without a basis, publish data, or use it for one’s own purposes.
  4. Confidential information includes non-public commercial, technical, organizational, and financial information, customer data, contract content, security instructions, access data, and information marked as confidential or whose confidential nature results from the circumstances.
  5. The obligation of confidentiality does not cover information that was publicly available without breach of the Agreement, was legally obtained from a third party, was known to the recipient before disclosure, or must be disclosed on the basis of law or a binding request from an authority. To the extent legally possible, the Party obliged to disclose informs the other Party in advance.
  6. The obligation of confidentiality lasts for the duration of the Cooperation and 5 years after its termination, and with regard to trade secrets—as long as the information retains such a character.
  7. After the termination of Cooperation, the User returns or securely deletes the Partner’s information and media, except for documents that must be retained on the basis of law or for the purpose of establishing, pursuing, or defending claims.

§ 14 FleetCheck

  1. By accepting the general terms and conditions of cooperation, the user makes the following statement:
    1. I declare that I have been informed of the possibility of reporting to the FLEETCHECK register of the owner of PZPA Solutions Sp. z o.o. violations related to the performance of my duties, including in particular those related to debt. I acknowledge that I have the right to object to the entry in the registry and its rectification.
    2. I consent to the transfer (assignment) of my debt arising from the concluded legal relationship (cooperation/employment agreement) to an authorized entity designated by PZPA Solutions to the extent consistent with the purpose described in the register of driver/courier offenses and the rules of personal data processing. In addition, I consent to the processing of my personal data for the purpose of asserting claims arising from the resulting payment arrears and to the transfer of information about my indebtedness to institutions involved in the assessment of creditworthiness and payment reliability, including the Credit Information Bureau S.A. (BIK), in accordance with applicable laws. I declare that I have been informed of the possibility of assignment within the framework of settlements, as well as the preservation of my rights, including the right of access to the data, rectification and objection to processing.

§ 15. Data processing in case of debts, fraud and disputes

  1. If any financial arrears arise on the part of the User to the Partner, including those arising from Settlements, Agreements, contractual penalties or failure to fulfill obligations under these General Terms and Conditions of Cooperation, the Partner shall have the right to process the User’s personal data until the debt is settled in full, regardless of the termination of the cooperation or termination of the Agreements by either Party.
  2. User Data may also be processed after the termination of the Cooperation to the extent necessary for:
    1. civil law claims enforcement,
    2. debt collection,
    3. conducting judicial, bailiff and administrative proceedings,
    4. documenting the history of debts and abuses in order to protect the Partner’s legitimate interests.
  3. The Partner has the right to transfer the User’s data, including information about arrears, violations of obligations, abuse and refusal to settle obligations, to the FLEETCHECK register maintained by PZPA Solutions Ltd. in accordance with its regulations and data protection regulations.
  4. You acknowledge that the FLEETCHECK registration includes, but is not limited to:
    1. User identification data,
    2. Information on the nature and amount of debts,
    3. history of violations of obligations under the Agreements and these General Terms and Conditions,
    4. The date of origination and the status of the debt.
  5. Partner has the right to process and transfer User Data to FLEETCHECK also in case:
    1. suspected fraud or fraudulent activities,
    2. data suppression,
    3. refusal to return the Partner’s property or tools,
    4. Attempts to defraud or falsify documents,
    5. gross violation of the rules of cooperation resulting in financial or reputational damage to the Partner.
  6. The transfer of data to FLEETCHECK may take place regardless of whether the User has an active contract or whether the Cooperation has been terminated, as long as there are grounds under paragraphs 1-5.
  7. Użytkownik ma prawo do:
    1. Access to information processed in the FLEETCHECK registry,
    2. Correction of incorrect data,
    3. filing an objection,
    4. request deletion of data after full payment of obligations and completion of related proceedings.
  8. Deletion of data from the FLEETCHECK registry occurs no sooner than after:
    1. repayment of the debt in full,
    2. Return of all tools, property and documents of the Partner,
    3. The termination of all disputes and proceedings,
    4. written confirmation from the Partner that there are no grounds for further processing.
  9. In case of debt, billing delays or other outstanding obligations to the Partner, the Partner may temporarily restrict or block the User’s access to the Portal, Application and tools provided as part of the Collaboration – only until the matter is clarified or the arrears are settled. The Partner will inform the User about the blocking in a manner appropriate to the situation, in particular, through a message in the Portal or an e-mail.
  10. Until the arrears are fully settled or the dispute is resolved, the Partner may withhold the issuance of new tools, cards, devices, accessories, excerpts and prevent the activation of new Applications. This decision is aimed at ensuring proper settlement of the existing Cooperation and protecting the Partner’s legitimate interests.

§ 16. Final provisions and changes to the Terms

  1. The Partner may change the Terms for a valid reason, in particular due to:
    1. a change in legal provisions, a decision of an authority, or a ruling affecting the Cooperation;
    2. a change in the rules, functions, settlements, or requirements of the Application or service operator;
    3. a technological change or the need to eliminate a security threat;
    4. introduction, change, or withdrawal of a service, Tool, Vehicle, or method of Settlement;
    5. a change in external costs, taxes, contributions, official fees, or supplier prices;
    6. the need to counteract abuse, clarify ambiguities, or correct an obvious error.
  2. The change is limited to the scope resulting from its cause, takes effect prospectively, and does not violate acquired rights or Settlements for completed Settlement Periods. The Partner publishes a new version with a number, publication date, and effective date and provides access to the previous version.
  3. The Partner informs about the change at least 14 days before it comes into force via at least one Official Channel. The information indicates the most important changes, the effective date, and the User’s right to terminate the Cooperation.
  4. A User who does not accept the change may, by the day preceding its entry into force, terminate the Agreement and cease using the services, while maintaining the obligation of final Settlement and return of property.
  5. Continued use of the Portal, Application, or services after the effective date of a properly communicated change means its acceptance to the extent permitted by law. If the nature of the Agreement or regulations require express consent, the Partner will obtain it before applying the change.
  6. A change necessary to comply with mandatory law, a decision of an authority, or to eliminate an immediate cybersecurity threat may come into force without observing the 14-day period, but only to the necessary extent. The Partner informs about it without undue delay and provides the reason.
  7. Polish law applies to the Agreements and Terms. Disputes are resolved by the competent court in accordance with generally applicable regulations. Different court jurisdiction may be agreed in an individual Agreement between entrepreneurs, if the law permits.
  8. A Party is not liable for failure to perform an obligation to the extent that it was caused by an external, extraordinary event that could not be avoided despite due diligence, in particular a failure of critical infrastructure, action of an authority, natural disaster, or extensive failure of a third party’s system. The Party affected by such an event immediately informs the other Party and limits its effects. The provision does not release from payment of receivables arising before the event or from the obligation to return property when it is possible and safe.
  9. The Parties first attempt to resolve the dispute amicably. An objection or complaint can be sent to kontakt@mbpartners.pl. The Partner provides a response without undue delay, as a rule within 14 days, and in a matter requiring data from the Application or a third party, informs about the reason and the expected response date.
  10. The invalidity or ineffectiveness of a single provision does not affect the remaining provisions. In place of such a provision, a legal provision or a lawful solution closest to the economic purpose of the Parties applies.
  11. Failure to exercise a specific right in one case does not mean waiving it for the future. No provision of the Terms excludes or limits liability that cannot be excluded or limited in accordance with the law.
  12. The Partner may record the date, time, User identifier, and number of the accepted version of the Terms. At the User’s request, it provides them with the version in force at a given time in a form that can be saved.
  13. The current version of the Terms is available directly in the portal used: https://kierowca.mbpartners.pl/warunki/ or https://portal.ontimetaxi.pl/warunki/. Both addresses show the same published MB Partner version.

FLEET CHECK INFORMATION CLAUSE

Who is the Administrator of your personal data?

In accordance with Article 13(1) and (2) and Article 14(1) and (2) of the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 on the protection of natural persons in connection with the processing of personal data and on the free flow of such data and repealing Directive 95/46/EC (“GDPR”), we inform you that the Administrator of your personal data is the company Polski Związek Partnerów Aplikacyjnych with its registered office in Warsaw (00-867), al. Jana Pawła II 27, KRS: 0001125231, REGON: 529577632, NIP: 1133144879 (hereinafter: “Administrator” or “Company”).

Contact information:

phone: +48 452 288 200

e-mail: biuro@fleet-check.pl

What data do we process?

As part of the FLEETCHECK portal (“Portal”) that we operate, we will process your personal data to the following extent: first and last name, email address, tel number, amount of debt, date the debt was incurred, PESEL, driver’s license number, ID card series and number, passport number, debt status: indebted, paid off, reason for debt.

For what purpose, on what legal basis and for how long do we process your personal data?

Purpose of personal data processing Legal basis for processing personal data Period of storage and/or processing of personal data
Entry in the register maintained in the Panel Article 6(1)(a) GDPR – consent to make personal data available to the Company for publication on the Portal Until the consent is withdrawn or the debt to which the entry relates is repaid
Verification by the Company of the application concerning your person Article 6(1)(f) GDPR – the Company’s legitimate interest in ensuring the transparency and legality of the notifications made Publication period of the event/notification covered by the verification
Viewing of entries by Portal Users Article 6(1)(a) GDPR – consent to make personal data available to the Company for publication on the Portal The period of publication of an entry concerning your person, i.e., until you withdraw your consent or make repayment of the debt to which the entry relates
Investigating and defending against claims Article 6(1)(f) RODO – legitimate interest of the Administrator Until the statute of limitations on claims or the final conclusion of legal or enforcement proceedings

From what sources do we obtain your personal information?

Data is obtained from the entity that reports an event concerning your person (to the extent of the Portal Regulations).

Who do we share your personal information with?

Your personal information submitted to the FLEETCHECK Portal will be shared with Portal Users (application partners) who, having your personal information in their possession in the following areas: first and last name, e-mail address, tel no., amount of debt, date when the debt arose, PESEL, driver’s license no., series and no. of identity card, passport no., may verify your person for violations you have committed in connection with the performance of your duties courier or driver in the course of cooperation with the entity for which you have given permission to share your data in the above scope to the register.

In addition, your personal data may be disclosed to entities that process data on behalf of and on behalf of the Company, based on the agreements concluded for the entrustment of personal data processing, in order to provide the services specified in the agreement to the Company, including but not limited to:

  • ICT services, such as the provision and maintenance of IT systems,
  • consulting services.

The personal data we process will not be transferred to third countries, i.e. countries outside the European Union and the European Economic Area.

Do we make automated decisions about the data we process?

No automated decisions will be made against your personal data (decisions without human involvement), including data will not be subject to automated profiling.

What rights do you have in connection with our processing of your personal data?

The Company allows you to exercise the following rights:

  • Access to the content of the data – you are entitled to access your personal data and obtain a copy of them. In addition, you have the right to obtain information regarding in particular the purpose of processing, the categories of data processed, information on recipients, the planned period of storage of your data and your rights;
  • rectification of data – if your data that we process is inaccurate, you have the right to request immediate rectification of data concerning you. In addition, if the data we hold about you is incomplete, you have the right to request its completion;
  • Deletion of data – if your personal data are no longer necessary for the purpose for which they were collected or you raise an objection to the processing of your data, and at the same time our overriding legitimate interests do not apply, as well as if you consider that we are processing your data unlawfully, you have the right to demand their deletion in whole or in part. However, this right does not apply to data to the extent that they are necessary for the investigation, establishment or defense of our claims, or to comply with our legal obligation to process or store them under applicable law;
  • Restriction of data processing – if, in your opinion, we have inaccurate data about you or we are processing it unfoundedly or you do not want us to delete it, because you will need it to establish, assert or defend your claims, as well as in the period preceding your raising an objection to the processing, you have the right to request that we restrict the processing of your data only to storing it or performing other actions agreed with you. Despite the exercise of the right indicated above, we may process your data in case we establish, assert or defend claims to which we are entitled;
  • object to the processing of personal data – for reasons related to your particular situation, you may object at any time to our processing of your personal data if we process it based on our legitimate interests. Once you have lodged an objection, we will not be able to process your personal data based on the aforementioned grounds for processing unless we demonstrate the existence of valid, legitimate grounds for processing that override your interests, rights and freedoms, or grounds for establishing, pursuing and defending claims;
  • withdrawal of your consent – you have the right at any time to withdraw the consent you have given us to process your personal data to the extent that your consent was required. Withdrawal of consent will not affect the lawfulness of the processing we have done on the basis of your consent before its withdrawal;
  • data portability – you have the right to obtain from us in a structured, commonly used machine-readable format the personal data concerning you, that you have provided to us. You can also have us transfer this data directly to another entity;
  • lodge a complaint with a supervisory authority – if you consider that we are processing your personal data unlawfully, you have the right to lodge a complaint with the national supervisory authority, which is currently the President of the Office for Personal Data Protection.

If you wish to exercise the rights indicated above, please address your request to at biuro@fleet-check.pl or by mail to the Company’s registered address.

At the same time, we would like to inform you that the rights indicated above are not absolute and will not apply in every case of processing of your personal data by us.