Before you write or call about an erroneous billing please read this article, because we can confidently state that 100% of the error is not there 
Every week we receive at least a dozen requests for withdrawal errors, and practically every solution is based on explaining how the tax or billing system works in a particular application, rather than actually fixing the error.
Common problems
- The amount of cash withdrawn in Glovo is incorrect: https://mbpartners.pl/helpdesk/glovo-gotowka-zaliczka-czy-wyplata/
- I am exempt from tax and have VAT charged https://mbpartners.pl/helpdesk/zwolnienie-z-podatku-a-vat/
- After manually calculating VAT, I get something different: https://mbpartners.pl/helpdesk/jak-policzyc-podatek-vat/
- The reimbursement amount is incorrect: https://mbpartners.pl/helpdesk/zwrot-kosztow/
- I have a large ZUS contribution deducted: https://mbpartners.pl/helpdesk/en/what-contracts-do-i-have-to-sign/
- I have my income tax counted despite the age of up to 26 https://mbpartners.pl/helpdesk/umowa-zlecenie-do-200-zl/
Why the error cannot appear?
To avoid errors caused by wrong calculation or data input – all these activities are carried out by computer. Nobody interferes manually with what we get from intermediary companies and nobody counts it manually. In fact, until we have to explain the settlement, no one looks at it. All data from the application are copied, so they are 100% compatible with what is shown on the list of the given application. This also applies to calculations. You have probably used a calculator many times and you know that after entering the mathematical operation you get the correct result! The computer has no right to make a mistake, if there were any faults, you wouldn’t get billed at all. You can be sure that if you see any amounts in the settlement, they were not created by accident, but the program was specially programmed in such a way as to get the result you see.
Could there be a software error then?
Of course. Each program works exactly as it was made. Ours, created 5 years ago and to this day is constantly developed, we add new functions, but the way taxes are calculated is the same, because they cannot be counted in any other way. Therefore, if you believe that any of the taxes is calculated incorrectly – then you should focus on understanding why this is so, because it is not 100% wrong.
Is there anything that could go wrong then?
Yes, you can see other amounts in the application as with us. We are not responsible, however, for what a given application makes available to you and us. If there are other amounts – it should be reported and clarified with a given company. The receipts have been checked and compared hundreds of times and they always agree with what we received, so the problem is not in the communication of MB Partner and the “Company”, but in the communication between the “Company” and your application.
